Onboarding and Credentialing Coordinator

Location: Remote with onsite presence at client location as required

Employment Type: Full-Time (AKIVA Employee)

About AKIVA

AKIVA is an AI-native engineering firm specializing in enterprise services, domain-specific solutions, and high-performance infrastructure from strategy through deployment. We build innovative systems that drive measurable results for commercial enterprises and government agencies. AKIVA is a certified Service-Disabled Veteran-Owned Small Business (SDVOSB).

Position Overview

AKIVA is seeking an Onboarding and Credentialing Coordinator to own the end-to-end process of moving a selected candidate from offer acceptance to first-day-on-site. This role is mission-critical to meeting contractual response and placement service levels by ensuring every candidate is cleared, badged, equipped, and oriented on time, every time. AKIVA equips this role with AI-powered document classification and workflow automation tools that shorten time-to-start and reduce manual compliance work.

Key Responsibilities

•       Manage all pre-placement activities: offer letters, I-9 verification, E-Verify, W-4, direct deposit, and AKIVA new-hire documentation

•       Coordinate background investigations, Live Scan fingerprinting, drug screens, reference checks, education and license verifications, and DMV pulls as required by the role

•       Manage client-specific credentialing requirements, including department-specific access requests, confidentiality agreements, and IT account provisioning

•       Deliver AKIVA new-hire orientation covering conduct standards, safety, harassment prevention, timekeeping, and worksite-specific expectations

•       Coordinate issuance of client badges, equipment, and system access with the appropriate client department liaisons

•       Maintain the candidate status pipeline, and escalate any clearance or onboarding delays to the Account Manager within the same business day

•       Ensure all onboarding files and compliance artifacts are complete, audit-ready, and retained per federal, California, and client record retention requirements

•       Continuously refine the onboarding playbook to reduce time-to-start and improve candidate experience

•       Partner with the Compliance and Payroll Specialist to reconcile candidate clearances to payroll activation dates

Required Qualifications

•       3 to 6 years of onboarding, credentialing, or HR coordination experience in a high-volume staffing, healthcare, or government environment

•       Working knowledge of California employment law, I-9 and E-Verify procedures, Fair Credit Reporting Act (FCRA), and Live Scan requirements

•       Experience with applicant tracking, onboarding, and background check platforms (for example Bullhorn, iCIMS, Checkr, Accurate, HireRight)

•       Exceptional organizational skills, attention to detail, and ability to manage 20 or more concurrent candidate files

•       Strong written and verbal communication skills; comfort interacting with candidates, client liaisons, and vendors

•       Must be authorized to work in the United States

Preferred Qualifications

•       Associate's or Bachelor's degree

•       PHR, SHRM-CP, or equivalent HR certification

•       Experience with public-sector or municipal client onboarding (CalPERS-reporting, local government badge issuance, DMV clearances)

•       Prior experience supporting temporary staffing contracts with strict response and placement SLAs

Tools, Technologies & Frameworks

Onboarding and Credentialing: Checkr, HireRight, Accurate, First Advantage | ATS: Bullhorn, iCIMS, JobDiva | HRIS and Payroll: ADP, Paychex, Paylocity | Productivity: Microsoft 365, DocuSign, Adobe Sign | Compliance: I-9, E-Verify, FCRA, California Consumer Privacy Act (CCPA)

What AKIVA Offers

•       Professional development and skill-building opportunities

•       Supportive management team with Veteran-owned company values

•       Opportunity to work on impactful public sector engagements

•       Long-term contract engagement with potential for extension

•       AI productivity tools and training provided at no cost to employees

Comprehensive Benefits Package

•       401(k) with generous company match

•       Medical Insurance

•       Dental Insurance

•       Vision Insurance

•       Short-Term & Long-Term Disability Insurance

•       Paid Time Off (PTO)

•       Profit Sharing

Join Our AI Innovation Network

Interested in staying connected with AKIVA's AI initiatives, research, and opportunities?

Join our AI Innovation Network here: https://www.akiva.com/ai-network

Equal Employment Opportunity Statement

AKIVA is committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates without regard to race, color, religion, sex, national origin, age, physical disability, marital status, military and Veteran status, or any other characteristic protected by applicable law. We believe that diversity among our teammates is critical to our success as a company, and we seek to recruit, develop, and retain the most talented people within a qualified candidate pool.

AKIVA is a certified Service-Disabled Veteran-Owned Small Business (SDVOSB).